Frequently asked questions regarding transfer of servicing
What to expect when your loan is transferred from Gregory.
The owner of the rights to your mortgage has retained another company to service the loan.
No, the terms of your mortgage are unchanged. Aside from being assigned a new loan number, nothing about your mortgage will change as a result of the transfer of servicing. However, the activity related to the servicing of your loan, such as payments and inquiries will change as outlined below.
Shortly after the effective date of transfer, your new loan servicer will send you written communication concerning the transfer of your loan and, among other things, how to start making payments to the new servicer.
Gregory Funding has mailed you a Notice of Transfer of Servicing which sets forth the effective date of transfer, which is also the date when Gregory will stop, and your new servicer will start, accepting payments.
Both the Notice of Transfer of Servicing and the welcome letter from your new servicer will provide the address to which you can mail your payments as well as related information regarding other methods of payment.
You will lose access to your online customer portal, including the documents located on your portal, on 08/01/24. Please download any files you wish to retain before this deadline.